Privacy Policy
Last updated: January 2025
1. Introduction
Rev Exchange ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fund recovery services and website.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name, email address, and phone number
- Address and contact information
- Financial information related to your case
- Identity verification documents
- Case details and evidence
2.2 Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent
- Referring website information
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing fund recovery services
- Communicating with you about your case
- Processing payments and fees
- Legal compliance and regulatory requirements
- Improving our services and website
- Marketing and promotional activities (with consent)
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in our operations
- In connection with legal proceedings
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure servers and networks
- Regular security assessments
- Employee training on data protection
- Access controls and authentication
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Rev Exchange
151 SW Michigan Avenue
Kalamazoo, MI 49002
Phone: 616-294-0535
Email: support@fpxrecovery.com